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FAQs
Placing an order
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Maestro, Shop Pay, Apple Pay, PayPal and Google Pay.
Can I place an order over the phone?
Yes. Please call us Monday-Friday, 9am-5pm on 01793 574505 and one of our customer support team will happily take your order.
Will I be able to return my order if it's not quite right?
Yes, we offer free UK returns on all orders. International orders can also be returned. You can view our returns policy in full before purchasing.
Amending my order
Can we change the delivery address on an existing order?
If your order has not been dispatched, yes you can. Please email us at store@allurebathfashions.co.uk or call us on 01793 574505 (Monday to Friday, 9am-5pm) as soon as you can after your order has been placed.
Please note that we can not be held responsible for orders not received due to anincorrect shipping addresses being provided by the customer at the time of purchase.
Can I cancel an existing order?
We can cancel and refund your order if it has not yet been dispatched. To cancel an order we recommend emailing us at store@allurebathfashions.co.uk as soon as possible or give us a call on 01793 574505 (Monday to Friday, 9am-5pm), quoting your order number.
If your order has already been dispatched, we will not be able to cancel your order. You will need to return the goods to receive a refund in line with our returns policy.
Where is my order?
Once your order has been dispatched, you will receive an email with a tracking number. Please check this tracking number for information on your parcel’s location. If you’re going to be out when the parcel is due for delivery, we would recommend redirecting to your preferred neighbour, or arrange a re-delivery via the Royal Mail website.
Please note that the tracking may not update on weekends or bank holidays.
Can I add an item(s) to an existing order?
If your order has not yet been dispatched, yes you can. Please email us immediately at store@allurebathfashions.co.uk with your request to add a product(s) or call us on 01793 574505 (Monday to Friday, 9am-5pm), quoting your order number. Once the products have been added to your order, you will receive an email asking you to pay the outstanding balance.
This will need to be paid before the order is dispatched. If your order has already been dispatched, you will need to raise a new order.
About our products
How do I care for my bath mats and towels?
All of our products have a care label attached, providing all of the necessary information to help best care for your products. All orders through our website will also include a leaflet with information about how to best care for your towels and cotton or microfibre mats.
You can read our blog post here which helps explain how to keep your towels softer for longer. You can also read our guide on how to clean bath mats here.
If for any reason you are unsure about the care instructions for your Allure Bath Fashions’ product, please contact us at store@allurebathfashions.co.uk and one of our customer support team will be happy to assist.
Where are your products manufactured?
We have a wide range of trusted suppliers across the world, including Turkey, Portugal, India and many more.
Are your products produced ethically?
All our factories meet the Ethical Trade Initiative (ETI) code of conduct. The majority of our range is also OEKO-TEX certified, ensuring that no harmful dyes of chemicals were used during production.
Do you offer sustainable products?
Yes, our Marlborough Collection is made from sustainably sourced and eco-friendly materials bamboo and cotton. To find out more about the benefits of bamboo towels, read our blog post here.
Do your bath mats come with a non-slip underlay?
All of our bath mats either have a non-slip backing, or you will be provided with a non-slip underlay free of charge. If you are unsure, please check specifications on the product page.
I have an Allure product but can’t find it on your website, can you help?
If you can’t find the product on our website, there is a possibility that it has been discontinued or it is out of stock.Please email us at store@allurebathfashions.co.uk for assistance. If possible, please attach an image of the product you are looking for to allow us to get back to you sooner.
If an item is showing out of stock, will it become available again?
Please contact store@allurebathfashions.co.uk to find out stock availability and when or if it is estimated to become available. We will be happy to notify you when the products do become available again.
We do not accept pre-orders for new or out of stock items.
About Allure Bath Fashions
Who runs Allure Bath Fashions?
We are an independent, family business managed and run by its owners, all of whom are passionate about Allure Bath Fashions and are at the forefront of day to day operations at our headquarters in Wiltshire.
Do you have any discount codes available?
We currently have a range of promotions available. Please see our discount codes page for more information.

What is a Faux Mohair Blanket?
A faux mohair blanket recreates the soft, fluffy appearance of traditional mohair using synthetic fibres instead of natural goat hair. Its lightweight texture and subtle sheen give it a beautifully luxurious finish, while offering a more affordable and low-maintenance alternative.
Wonderfully soft against the skin, it is ideal for snuggling beneath on cooler evenings or layering over a sofa, armchair or bed. Faux mohair is also durable, easy to care for and designed to retain its shape, making it well suited to everyday use.
For those seeking an animal-free option, it delivers the same airy, elegant look as traditional mohair in a practical and accessible design.

Versatile and Timeless
These faux mohair throws bring warmth, texture and a touch of understated luxury to the home.
The bold chunky stripes create an eye-catching yet easy-to-style design, adding pattern to a room without overwhelming the surrounding décor. Draped over a sofa, layered across the foot of a bed or kept close for chilly evenings, they provide an inviting finishing touch to any space.
Their timeless striped design complements both modern and traditional interiors, while the soft, fluffy texture makes each throw as cosy as it is decorative. Long tasselled fringing completes the look, adding movement, character and a relaxed finish.

The Perfect Gift
The Striped Herringbone Throw makes a thoughtful gift for any occasion. Neatly folded and tied with a ribbon, it arrives beautifully presented and ready to give.
Its luxuriously soft faux mohair texture, chunky striped design and long tasselled edges bring together comfort and timeless style. With four colourways to choose from, it is easy to find one that complements your loved one’s home.
Perfect for birthdays, housewarmings, Christmas or simply to show someone you care, this cosy throw offers warmth, relaxation and a little everyday luxury they can enjoy throughout the year.

Easy Care & Durable
Made from 100% polyester, these throws are designed with both style and practicality in mind.
Polyester is a well known as a strong, resilient fabric that resists stretching, shrinking, and losing its shape, meaning your throw will look as good as new for years to come.
Its fibres are less prone to wrinkling and fading, so the colour and softness will remain fresh even with regular use.
Another benefit is how easy they are to care for - being machine washable, they can be quickly refreshed whenever needed, making them ideal for busy households.
This combination of durability and low-maintenance care ensures these throws aren’t just a beautiful addition to your home, but a long-lasting one too.



