All of our products have a care label attached, providing all of the necessary information to help best care for your products.
All orders through our website will also include a leaflet with information about how to best care for your towels and cotton or microfibre mats.
You can read our blog post here which helps explain how to keep your towels softer for longer. You can also read our guide on how to clean bath mats here.
If for any reason you are unsure about the care instructions for your Allure Bath Fashions’ product, please contact us at firstname.lastname@example.org and one of our customer support team will be happy to assist.
Where are your products manufactured?
We have a wide range of trusted suppliers across the world, including Turkey, Portugal, India and many more.
Yes, our Marlborough Collection is made from sustainably sourced and eco-friendly materials bamboo and cotton.
To find out more about the benefits of bamboo towels, read our blog post here.
Do your bath mats come with a non-slip underlay?
All of our bath mats either have a non-slip backing, or you will be provided with a non-slip underlay free of charge.
If you are unsure, please check specifications on the product page.
Who runs Allure Bath Fashions?
We are an independent, family business managed and run by its owners, all of whom are passionate about Allure Bath Fashions and are at the forefront of day to day operations at our headquarters in Wiltshire.
How can I contact Allure Bath Fashions?
There are a number of ways that you can get in touch with us.
Live chat is available when you can see “Chat with us now” in the bottom left corner of your screen. This will usually be available Monday-Friday from 9am to 5pm.
When we are offline, you will see an option to “Message Us”. In this case, we will get back to you as soon as we can via email.
To contact us via email directly, please get in touch with email@example.com. One of our friendly customer support team will get back to you within one working day.
If your enquiry is urgent, you can reach us by telephone on 01793 574505, available Monday-Friday from 9am to 5pm.
Alternatively, you can contact us through our social media platforms.
I have an Allure product but can’t find it on your website, can you help?
If you can’t find the product on our website, there is a possibility that it has been discontinued or it is out of stock.
Please email us at firstname.lastname@example.org for assistance. If possible, please attach an image of the product you are looking for to allow us to get back to you sooner.
If an item is showing out of stock, will it become available again?